# Surge Mac Reset

If you encounter issues while using Surge and want to reset all states (or wish to completely uninstall Surge), please note that deleting the application and reinstalling it on macOS does not affect application data. After closing Surge, please delete the following files and directories without needing to delete and reinstall the App.

```
~/Library/Preferences/com.nssurge.surge-mac.plist
~/Library/Preferences/com.nssurge.surge-dashboard.plist
~/Library/Application Support/com.nssurge.surge-mac
~/Library/Application Support/com.nssurge.surge-dashboard
~/Library/Application Support/Surge
~/Library/Caches/com.nssurge.surge-mac
```

You can also use the following script directly

```bash
#!/bin/bash

defaults delete com.nssurge.surge-mac
defaults delete com.nssurge.surge-dashboard

rm -Rf ~/Library/Application\ Support/com.nssurge.surge-mac
rm -Rf ~/Library/Application\ Support/com.nssurge.surge-dashboard
rm -Rf ~/Library/Application\ Support/Surge
rm -Rf ~/Library/Caches/com.nssurge.surge-mac
```


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://kb.nssurge.com/surge-knowledge-base/faq/mac-reset.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.